Know Your Rights

Your Car… Your Choice!

Following an accident, it's your legal right to have your car repaired anywhere of your choice. If you contact your insurance company, they may try to get the repairs done at the lowest possible price without caring as much about the quality of the repair as you do.

All Insurers have an obligation governed by the FCA to ‘Treat customers fairly’, you do not need to use your insurance company's favoured establishment and you do not need two estimates.

Your right to choose who repairs your vehicle was also confirmed by a directive from the Office of Fair Trading issued in 1993.

Complimentary Accident Assistance

Accidents can be very stressful. Just one phone call and we will recover your vehicle to our Aberdeen accident repair centre.  We provide a complete hassle free experience and take all the stress and worry out of your hands.

You will receive a replacement vehicle for the duration of the repairs or a like for like for non-fault cases. Our expert technicians will repair your vehicle back to its original standard and we will communicate directly with your insurance and third parties and keep you updated throughout the whole process.